Getting screened for colorectal cancer is a crucial step in preventative healthcare. Cologuard offers a convenient at-home option, simplifying the process and making it easier than ever before. This guide provides a clear, step-by-step walkthrough of the Cologuard sample collection and return process, addressing common concerns to ensure a smooth and successful experience. We'll cover everything from preparing your sample to understanding your results.
Getting Started: Preparing for Your Cologuard Test
Before you begin, take a few moments to review the provided instructions thoroughly. Familiarize yourself with the contents of your Cologuard kit. A well-organized and prepared approach will ensure a seamless sample collection. Remember, your proactive participation is a vital step towards maintaining your health.
Preparing Your Sample: Dietary Guidelines
Accurate results rely on proper preparation. For at least three days before collecting your sample, avoid red meat, raw fruits and vegetables, seeds, nuts, and high-fiber foods. These can interfere with the test's accuracy. Think of it like preparing for a crucial meeting – proper preparation guarantees a successful outcome.
Step-by-Step Cologuard Sample Collection and Return
Following these steps carefully will maximize the accuracy of your Cologuard test.
Step 1: Unpacking Your Kit
Carefully unpack your Cologuard kit. Ensure all components are present and in good condition. If anything is missing or damaged, contact Cologuard customer service immediately.
Step 2: Sample Collection
Follow the detailed instructions included in your kit. Pay close attention to detail; a properly collected sample is crucial for accurate results. Remember, a walnut-sized sample (~10 grams) is needed for optimal analysis. 1
Step 3: Securely Sealing Your Sample
Once collected, securely close the sample container. Avoid any spillage or contamination. Then, carefully place the sealed container into the provided packaging.
Step 4: Applying the Prepaid UPS Shipping Label
Affix the prepaid UPS shipping label to the outside of the package. Ensure the label is securely attached and visible.
Step 5: Shipping Your Sample
Use the provided UPS shipping label to mail your sample. You can choose between dropping off your package at a UPS location or scheduling a free UPS pickup. You'll receive a tracking number to monitor its progress.
Step 6: Online Confirmation
After shipping, visit the Cologuard website to confirm receipt and track your shipment. This confirms that Cologuard has received your package and is processing your sample.
Addressing Potential Challenges: Troubleshooting Tips
While the Cologuard process is designed for ease of use, here are some solutions to common issues:
Urine Contamination: If urine contaminates your sample, do not submit it. Contact Cologuard customer service immediately for instructions on receiving a replacement kit. Contamination invalidates the test.
Blood in Stool: A small amount of blood might be from minor issues. However, significant blood warrants a consultation with your doctor before proceeding with the Cologuard test.
Mobility Limitations: If mobility issues hinder sample collection, contact Cologuard customer service for assistance or alternative collection methods. They're committed to ensuring accessibility for all.
Understanding Your Results and Next Steps
Expect your results within approximately two weeks. You can access them securely online through your Cologuard account. Cologuard will contact you directly if additional testing is needed. Remember to discuss your results with your healthcare provider.
Didn't find your question here? Cologuard's customer service team is ready to assist.
Frequently Asked Questions (FAQs)
- What if my sample breaks during shipping? Contact Cologuard customer service immediately.
- How accurate is the Cologuard test? The test's accuracy is detailed on the Cologuard website and should be discussed with your doctor.
- Can I use Cologuard if I live outside the US? Check the Cologuard website for international availability.
- What if I have questions about my results? Contact Cologuard customer service or discuss them with your doctor.
Contacting Cologuard
For assistance, visit the Cologuard website or contact their customer service department. Their contact information is readily available online. Your proactive health management is important, and Cologuard is here to support you.